TERMS & CONDITIONS

The Client is Responsible for:

Filling out the booking form completely and accurately in accordance with paying the booking fee. Payments are done through bank deposit; you must ensure that your surname and date of event is included as a reference. You will receive all invoices to the email you provide in the booking form. Please Ensure that Globerockerz has received your booking form. The Remaining fee has to be paid before the event begins or we reserve the right to leave the function with no discount or refund. All full payment and booking fees are non-refundable.
Submitting any lists, song requests or relevant information is submitted in writing 2 weeks prior to the event. Globerockerz cannot guarantee the inclusion of difficult to source, obsolete, or deleted titles that are either requested at the event, or previously notified.
Access of venue to Entertainment Act for 90 minutes set up prior and 60 minutes’ breakdown for event.
Information given in advance of safe and adequate power supply, loading of equipment, access to stairs, or lift.
Any parking fees should the venue not have adequate parking for the Entertainment Act.
Ensuring the venue abides by all Health and Safety Laws. All equipment and cables are covered from direct sunlight or rain. Globerockerz reserves the right to cancel the performance should these standards not be met, and we will not continue with the function with no refunds given should this occur.
Should you choose to cancel the services, it must be done in writing and a cancellation fee will occur. The cancellation fee is 100% of the balance outstanding, should The Client cancel within 30 days prior to the event. Cancelation before this, the pre- paid booking fee would be the only penalty lost. Should the event be cancelled due to reasons entirely beyond the Clients control then a new date can be set if required or the booking fee would be returned in full.
Conduct, actions, injuries, and behavior of any persons, guests, venue management, members of the public, customers, or staff at the venue.
Any damage to the venue during the event. We reserve the right to end the event should any violence or aggressive behavior occur.
Ensuring that the entertainer has a proper loading area, if not prior arrangements have to be made at least 2 weeks before the function.
Any delays or should the event be cut short that are beyond the control of the Entertainment Act, no refunds will be issued for this circumstance and the company is not obligated to extend the agreed timescale. Should the Entertainment encounter unforeseen circumstances such as a fire, riot, accidents, acts of nature, or any other such event that is out of their control which might delay the performance the Entertainment act will contact the Client of such an incident.
For making sure The venue has all relevant licenses and conforms to all local bye-laws.
The customer may request additional hours on the date of the function, any additional hours will be charged at the companies’ overtime rate. You must have permission for this by the Entertainment Act, venue, hall, or functions manager. The Entertainment Act must have verbal confirmation of this from the venue, hall, or organizer and payments must be made upon the request.
The work of the Entertainment Act has unsociable hours and we ask if non-alcoholic drinks could be supplied. Please do offer the Entertainment Act soft drinks, food and refreshments. Please do not offer alcoholic drinks whilst Globerockerz staff are on the venue’s premises.
When an event is held in a marquee, The Client must ensure the work area is dry with a minimum of 2x13A power sockets that are located within 5 meters of the area. Should there be bad weather necessary arrangements will have to be made.
Unless otherwise arranged, the client gives permission for any photos or media taken during the event for promotional purposes.

The Venue is Responsible for:

Please consider and think about the amount of space available and where the Client is going to put the Dance floor should the Client be booking other entertainment (e.g. singer, comedian) as well as hiring Globerockerz. Speaker location is usually best if it is no more than 10 meters either side from the position of the Act.
The audio/ lighting equipment should be able to be assembled safely, should there not be insufficient floor space available the Entertainment Act reserves the right to refuse the performance.
Should uncontrollable circumstances occur, the Entertainment Act reserves the right to substitute alternative equipment. The Entertainment Act is responsible for providing certificates of Public Liability Insurance and P.A.T. Testing carried out on equipment
Ensuring that the entertainer has a proper loading area, if there is not, prior arrangements have to be made by at least 2 weeks before the function.

The Entertainment Act/Globerockerz is responsible for:

Every Entertainment Act of Globerockerz is experienced and capable of playing music that will suit your function or event. Are Entertainers have a minimum of 10 years experience in the industry. Globerockerz will conduct themselves in a professional manner throughout the attendance at The Venue and will respond to the Client’s reasonable requests, As well as to The Venue management’s reasonable requests such as volume and sitting of equipment.
Globerockerz will select the equipment and lighting that is appropriate for your function or event depending on the number of guests and the size of the venue. Should equipment failure occur beyond our control we cannot be held accountable.  We will do our best to sort out issues should a power outage occur as this can cause delays in rebooting, equipment damages, faults or breakdown However, no refunds or discounts will be given should this occur as power outages are out of our control.
We are responsible for performing with the utmost professionalism and being at the event on time and will make every effort to make sure your event is a total success.

This agreement is a binding agreement when you hire Globerockerz for any services.  You have agreed to the terms and conditions.  We the company will assume you have read the terms and conditions before you sign your booking form. We will not be held accountable if you have not read these terms and conditions, but you have signed and ticked that you have read and understood these terms and conditions.